Frequently Asked Questions
Before the clear out begins, we will ask that you remove all the items that are sentimental, valuable and you wish to keep. This ensures that the home is ready for the clear out team.
Our team is founded on honesty and integrity. For this reason, we communicate upfront about the best way to prepare for a clear out to ensure you take every opportunity to retrieve any sentimental, valuable or personal items before we arrive on the premises.
Depending on your customised quote, we can handle everything from charity donations to rubbish removal and restorations. We provide you with an all-inclusive quote for whatever you need so that you are very clear on what is included in your service.
If there is a particular charity that you would like items to be donated to, please let us know, as we will always do our best to cater to your requests.
We ask for just our team to be at the house for the clear out process. This allows us to do our work efficiently, as well as ease the stress and emotion family members can experience when being involved in the clear out. We pride ourselves on the professional work we do and love seeing our clients happy when they return to see the house transformed, ready for a new beginning.
